Research Catalog

  • Erfolgreiche Briefe, erfolgreiche Telefonate. 2. Aufl.

    • Text
    • München, Verlag Modern Industrie [1971, c1969]
    • 1971-1969
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 74-1281Offsite
    Not available - Please for assistance.
  • Controlling telephone costs [by] Richard A. Kuehn.

    • Text
    • [New York] American Management Association [1972]
    • 1972
  • Interconnection, why, how? / Richard A. Kuehn.

    • Text
    • New York : AMACOM, [1975]
    • 1975
  • Telefon-Knigge für Berufstätige. [Sound recording] Ein Lehrgang für telefongerechte Sprechtechnik, psychologisch geschickte Argumentation und suggestiven Ideenverkauf. [Autor]: Victor Scheitlin. [Sprecher: Erika Brüggemann, et al.]

    • Audio
    • [Zürich] Ex Libris, 1975.
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Audio *LTC 30Offsite
    Not available - Please for assistance.
  • Winning by telephone : telephone effectiveness for business professionals and consumers / Gary S. Goodman.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1982.
    • 1982
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 82-930Offsite
    Not available - Please for assistance.
  • Cost-effective telecommunications management : turning telephone costs into profits.

    • Text
    • Boston, Mass. : CBI Pub. Co., c1983.
    • 1983
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 83-392Offsite
    Not available - Please for assistance.
  • Telecommunications management : a practical approach / Al Kaligo, Lou Baumbach, and Joe Garzinsky.

    • Text
    • New York, NY : American Management Association, c1984.
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 84-2176Offsite
    Not available - Please for assistance.
  • The public manager's phone book / Paul Daubitz.

    • Text
    • Dedham, MA : Artech House, c1985.
    • 1985
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 87-4676|m(SASB)Offsite
    Not available - Please for assistance.
  • Telemanagement : how to select and manage your business telephone system : a guide for the nontechnical manager / John Fuhrman.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1985.
    • 1985
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 85-1573Offsite
    Not available - Please for assistance.
  • Telephone magic : how to tap the phone's marketing potential in your business / H. Skip Weitzen.

    • Text
    • New York : McGraw-Hill, c1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 87-105Offsite
    Not available - Please for assistance.
  • The practical guide to voice mail / Martin F. Parker.

    • Text
    • Berkeley, Calif. : Osborne McGraw-Hill, c1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 87-514|m(SASB)Offsite
    Not available - Please for assistance.
  • Foundations of business telecommunications management / Kenneth C. Grover.

    • Text
    • New York : Plenum Press, c1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 86-3270|m(SASB)Offsite
    Not available - Please for assistance.
  • Innovative management using telecommunications : a guide to opportunities, strategies, and applications / Herbert S. Dordick, Frederick Williams.

    • Text
    • New York : Wiley, c1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 86-4425Offsite
    Not available - Please for assistance.
  • Phone power : how to make the telephone your most profitable business tool / George R. Walther.

    • Text
    • New York, NY : Putnam, c1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 86-2986Offsite
    Not available - Please for assistance.
  • Worldwide telecommunications guide for the business manager / Walter L. Vignault.

    • Text
    • New York : Wiley, c1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 87-4077|m(SASB)Offsite
    Not available - Please for assistance.
  • High impact telephone networking for job hunters : who to call, what to say, how to project a positive image, how to turn contacts into job offers / Howard Armstrong.

    • Text
    • Holbrook, MA : Bob Admas, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 93-141Offsite
    Not available - Please for assistance.
  • Great customer service on the telephone / Kristin Anderson.

    • Text
    • New York : AMACOM, American Management Association, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 00-551Offsite
    Not available - Please for assistance.
  • Telephone terrific! : facts, fun, and 103 "how-to" tips for phone success / compiled by the editors of Effective telephone techniques ; writer, David Dee ; illustrator, Diana Bryan.

    • Text
    • Chicago, IL : Dartnell, c1994.
    • 1994
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 00-316Offsite
    Not available - Please for assistance.
  • Applying telecommunications and technology from a global business perspective / Jay J.R. Zajas, Olive D. Church.

    • Text
    • New York : Haworth Press, c1997.
    • 1997
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 13-513Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Winning communications strategies : how small businesses master cutting-edge technology to stay competitive, provide better service and make more money / written by Jeffrey Kagan.

    • Text
    • Newport, R.I. : Aegis Pub. Group, c1997.
    • 1997
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 97-1302Offsite
    Not available - Please for assistance.
  • How to save time and money through the use of the long-distance telephone.

    • Text
    • Boston, Mass. : New England Telephone and Telegraph Co., c1938.
    • 1938
    • 1 Item
    FormatCall NumberItem Location
    Text TTH (New England telephone and telegraph company. How to save time)Offsite
    Not available - Please for assistance.
  • Social security [microform] : restoration of telephone access to local SSA offices : fact sheet for congressional committees / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) : The Office [distributor, 1991]
    • 1991
  • Tax administration [microform] : one stop service, a new concept of assistance for taxpayers : statement of Hazel E. Edwards, Associate Director, Tax Policy and Administration Issues, General Government Division, before the Subcommittee on Commerce, Consumer, and Monetary Affairs, Committee on Government Operations, House of Representatives / United States General Accounting Office.

    • Text
    • [Washington, D.C.] : The Office ; [Gaithersburg, MD] (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1992]
    • 1992
  • Tax administration [microform] : IRS' test of tax return filing by telephone : report to the Chairman, Committee on Governmental Affairs, U.S. Senate / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1993]
    • 1993
  • Social security [microform] : telephone busy signal rates at local SSA field offices : report to the Chairman, Committee on Ways and Means, House of Representatives / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1993]
    • 1993
  • Telephone assistance [microform] : adopting practices used by others would help IRS serve more taxpayers : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1995]
    • 1995
  • Social security [microform] : telephone access enhanced at field offices under demonstration project : report to congressional committees / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1996]
    • 1996
  • Social Security Administration [microform] : more cost-effective approaches exist to further improve 800-number service : report to the Chairman, Subcommittee on Social Security, Committee on Ways and Means, House of Representatives / United States General Accounting Office.

    • Text
    • Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1997]
    • 1997
  • A practical guide to call center technology / by Andrew J. Waite.

    • Text
    • Gilroy, CA : CMP Books ; Berkeley, CA : Distributed to the book trade in U.S. and Canada by Publishers Group West, c2001.
    • 2001
    • 1 Item
    FormatCall NumberItem Location
    Text JSD 02-162Offsite
    Not available - Please for assistance.
  • Cost-effective telecommunications management : turning telephone costs into profits / Bob Kaufman.

    • Text
    • Boston, Mass. : CBI Pub. Co., c1983.
    • 1983
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 K37 1983Off-site
    Not available - Please for assistance.
  • Applying telecommunications and technology from a global business perspective / Jay J.R. Zajas, Olive D. Church.

    • Text
    • New York : Haworth Press, 1997.
    • 1997
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 Z35 1997Off-site
    Not available - Please for assistance.
  • Telecommunications management : a practical approach / Al Kaligo, Lou Baumbach, and Joe Garzinsky.

    • Text
    • New York, NY : American Management Association, [1984]
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text HE8815 .K34 1984Off-site
    Not available - Please for assistance.
  • How to cut costs and improve service of your telephone, telex, TWX, and other telecommunications / [by] Frank Kern Griesinger.

    • Text
    • New York : McGraw-Hill, [1974]
    • 1974
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735 .G74Off-site
    Not available - Please for assistance.
  • Controlling telephone costs / [by] Richard A. Kuehn.

    • Text
    • [New York] : American Management Association, [1972]
    • 1972
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735 .K8Off-site
    Not available - Please for assistance.
  • The public manager's phone book / Paul Daubitz.

    • Text
    • Dedham, MA : Artech House, [1985], ©1985.
    • 1985-1985
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735 .D38 1985Off-site
    Not available - Please for assistance.
  • Guide for telephone collections.

    • Text
    • [Washington, D.C.?] : Department of Housing and Urban Development, [1988?]
    • 1988
    • 1 Item
    FormatCall NumberItem Location
    Text HH 1.6/3:T 23Off-site
    Not available - Please for assistance.
  • Innovative management using telecommunications : a guide to opportunities, strategies, and applications / Herbert S. Dordick, Frederick Williams.

    • Text
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 D67 1986Off-site
    Not available - Please for assistance.
  • Worldwide telecommunications guide for the business manager / Walter L. Vignault.

    • Text
    • New York : Wiley, [1987], ©1987.
    • 1987-1987
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 V54 1987Off-site
    Not available - Please for assistance.
  • Telefonengelska. Swedish-English telephone handbook.

    • Text
    • Stockholm, Språkringen [1961]
    • 1961
    • 1 Item
    FormatCall NumberItem Location
    Text KD 63478Off-site
    Not available - Please for assistance.
  • 10 kelalim le-shimush yaʻil ba-ṭelefon / Nansi G'. Fridman ; [me- Anglit, Semadar Sapir]

    • Text
    • [Tel Aviv] : Or ʻam, 758, 1998.
    • 1998
    • 1 Item
    FormatCall NumberItem Location
    Text Heb 44601.246Off-site
    Not available - Please for assistance.
  • Intervistare col telefono / Michele Sapignoli.

    • Text
    • Acireale : Bonanno, c2006.
    • 2006
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 S27 2006Off-site
    Not available - Please for assistance.
  • Interconnection, why, how? / Richard A. Kuehn.

    • Text
    • New York : AMACOM, [1975]
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735.K83Off-site
    Not available - Please for assistance.
  • The practical guide to voice mail / Martin F. Parker.

    • Text
    • Berkeley, Calif. : Osborne McGraw-Hill, c1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 P37Off-site
    Not available - Please for assistance.
  • Phone power : how to make the telephone your most profitable business tool / George R. Walther.

    • Text
    • New York, NY : Putnam, 1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735 .W34 1986Off-site
    Not available - Please for assistance.
  • Interconnection, why, how? / Richard A. Kuehn.

    • Text
    • New York : AMACOM, [1975]
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735.K83Off-site
    Not available - Please for assistance.
  • The practical guide to voice mail / Martin F. Parker.

    • Text
    • Berkeley, Calif. : Osborne McGraw-Hill, ©1987.
    • 1987
    • 1 Item
    FormatCall NumberItem Location
    Text HF5541.T4 P37Off-site
    Not available - Please for assistance.
  • Phone power : how to make the telephone your most profitable business tool / George R. Walther.

    • Text
    • New York, NY : Putnam, ©1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text HE8735 .W34 1986Off-site
    Not available - Please for assistance.

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