Research Catalog

  • Quality and statistics : total quality management / Milton J. Kowalewski, Jr., editor.

    • Text
    • Philadelphia, PA : ASTM, c1994.
    • 1994
    • 1 Item
    FormatCall NumberItem Location
    Text JSE 94-2095Offsite
  • Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason.

    • Text
    • Boston : Houghton Mifflin, c1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 91-2452Offsite
  • The corporate guide to the Malcolm Baldrige National Quality Award : proven strategies for building quality into your organization / Marion Mills Steeples.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press ; Homewood, Ill. : Business One Irwin, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-913Offsite
  • Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt.

    • Text
    • New York, N.Y. : J. Wiley, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1050Offsite
  • The benchmarking book / Michael J. Spendolini.

    • Text
    • New York : Amacom, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1233Offsite
  • Managing quality : the primer for middle managers / Randall S. Schuler and Drew L. Harris.

    • Text
    • Reading, Mass. : Addison-Wesley Pub. Co., c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1421Offsite
  • The road to the Baldrige Award : quest for total quality / Robert Haavind and the editors of Electronic business.

    • Text
    • Boston : Butterworth-Heinemann, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JFF 92-2313Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Total quality training : the quality culture and quality trainer / Brian Thomas.

    • Text
    • London ; New York : McGraw-Hill, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 92-887Offsite
  • TQM field manual / James H. Saylor.

    • Text
    • New York : McGraw-Hill, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1532Offsite
  • Relevance regained : from top-down control to bottom-up empowerment / H. Thomas Johnson.

    • Text
    • New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1731Offsite
  • Implementing total quality management / Lesley & Malcolm Munro-Faure.

    • Text
    • London : Financial Times, Pitman Publishing, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1710Offsite
  • Benchmarking : a tool for continuous improvement / Kathleen H.J. Leibfried and C.J. McNair.

    • Text
    • New York, NY : HarperBusiness, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1888Offsite
  • Fast track to quality : a 12-month program for small to mid-sized businesses / Roger Tunks.

    • Text
    • New York : McGraw-Hill, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1917Offsite
  • Quality management : implementing the best ideas of the masters / Bruce Brocka and M. Suzanne Brocka.

    • Text
    • Homewood, Ill. : Business One Irwin, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-2116Offsite
  • Management excellence through quality / Thomas J. Barry.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-252Offsite
  • Firing on all cylinders : the service/quality system for high-powered corporate performance / Jim Clemmer with Barry Sheehy and Achieve International/Zengler Miller Associates.

    • Text
    • Homewood, Ill. : Business One Irwin, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-149Offsite
  • Total quality management : performance and cost measures : the strategy for economic survival / Dorsey J. Talley.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 92-139Offsite
  • The Nonprofit management handbook : operating policies and procedures / edited by Tracy Daniel Connors.

    • Text
    • New York : J. Wiley, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 93-70Offsite
  • The Baldrige : what it is, how it's won, how to use it to improve quality in your company / Christopher W.L. Hart, Christopher E. Bogan.

    • Text
    • New York : McGraw-Hill, c1992.
    • 1992
    • 2 Items
    FormatCall NumberItem Location
    Text JBE 92-2204Offsite
    FormatCall NumberItem Location
    Text JSE 93-868Offsite
  • Closing the quality gap : lessons from America's leading companies / by Alexander Hiam.

    • Text
    • Englewood Cliffs, NJ : Prentice Hall, 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 92-151Offsite
  • Leadership, perspective, and restructuring for total quality : an essential instrument to improve market share and productivity / by eminent leaders of America's most competitive companies ; Richard J. Pierce, editor.

    • Text
    • Milwaukee, WI : ASQC Quality Press, c1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 92-159Offsite
  • The Baldrige quality system : the do-it-yourself way to transform your business / Stephen George.

    • Text
    • New York : J. Wiley & Sons, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-2239Offsite
  • TQM in new product manufacturing / H.G. Menon.

    • Text
    • New York : McGraw-Hill, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JSE 93-145Offsite
  • Continuous improvement and measurement for total quality : a team-based approach / Dennis C. Kinlaw.

    • Text
    • San Diego : Pfeiffer & Co. ; Homewood, Ill. : Business One Irwin, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-100Offsite
  • Incredibly American : releasing the heart of quality / Marilyn R. Zuckerman and Lewis J. Hatala.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-93Offsite
  • World class performance through total quality : a practical guide to implementation / Paul Spenley.

    • Text
    • London : Chapman & Hall, 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-407Offsite
  • Management of quality in local government / edited by Ian Sanderson.

    • Text
    • London : Longman, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JFD 93-5275Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • The quality movement : what total quality management is really all about! / Helga Drummond.

    • Text
    • London : Kogan Page ; East Brunswick, N.J. : Nichols Pub., 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 93-505Offsite
  • TQM for purchasing management / James F. Cali.

    • Text
    • New York : McGraw-Hill, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-210Offsite
  • Managing for quality : integrating quality and business strategy / V. Daniel Hunt.

    • Text
    • Homewood, Ill. : Business One Irwin, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-481Offsite
  • The Deming vision : SPC/TQM for administrators / Gary Fellers.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-390Offsite
  • Employee involvement and total quality management : practices and results in Fortune 1000 companies / Edward E. Lawler III, Susan Albers Mohrman, Gerald E. Ledford, Jr.

    • Text
    • San Francisco : Jossey-Bass, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 93-264Offsite
  • Managing for world-class quality : a primer for executives and managers / Edwin S. Shecter.

    • Text
    • New York : M. Dekker ; Milwaukee : ASQC Quality Press, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JSE 93-567Offsite
  • Achieve total quality / David Hutchins.

    • Text
    • Englewood Cliffs, N.J. : Director Books, 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-623Offsite
  • The race without a finish line : America's quest for total quality / Warren H. Schmidt, Jerome P. Finnigan.

    • Text
    • San Francisco : Jossey-Bass Publishers, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-612Offsite
  • The road to the Baldrige Award : quest for total quality / Robert Haavind and the editors of Electronic business.

    • Text
    • Boston : Butterworth-Heinemann, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JSF 93-407Offsite
  • Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria / Mark Graham Brown.

    • Text
    • White Plains, N.Y. : Quality Resources ; Milwaukee, Wis. : ASQC Quality Press, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JSF 93-416Offsite
  • Total quality control essentials : key elements, methodologies, and managing for success / Sarvandan Singh Soin.

    • Text
    • New York : McGraw-Hill, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JSE 93-874Offsite
  • TQM : quality training practices / Richard S. Johnson.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1738Offsite
  • Global quality : a synthesis of the world's best management methods / Richard Tabor Greene.

    • Text
    • Milwaukee, WI : ASQC Quality Press ; Homewood, Ill. : Business One Irwin, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 03-927Offsite
  • Making quality work : a leadership guide for the results-driven manager/ George Labovitz, Yu Sang Chang, Victor Rosansky.

    • Text
    • New York, NY : HarperBusiness, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1441Offsite
  • The corporate guide to the Malcolm Baldrige National Quality Award : proven strategies for building quality into your organization / Marion Mills Steeples.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press ; Homewood, Ill. : Business One Irwin, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1336Offsite
  • TQM : management processes for quality operations / Richard S. Johnson.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1432Offsite
  • TQM : leadership for the quality transformation / Richard S. Johnson.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1431Offsite
  • TQM for sales and marketing management / James W. Cortada.

    • Text
    • New York : McGraw-Hill, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 00-717Offsite
  • Untangling organizational gridlock : strategies for building a customer focus / Michele L. Bechtell.

    • Text
    • Milwaukee, Wis. : ASQC Quality Press, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1779Offsite
  • Management of new technologies for global competitiveness / Christian N. Madu.

    • Text
    • Westport, Conn. : Quorum Books, 1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-2006Offsite
    Not available - In use until 2024-01-26 - Please for assistance.
  • Service level agreements : measuring cost and quality in service relationships / Andrew Hiles.

    • Text
    • London ; New York : Chapman & Hall, 1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 93-731Offsite
  • Beyond TQM / Robert Louis Flood.

    • Text
    • Chichester ; New York : J. Wiley & Sons, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1975Offsite
  • Quality is personal : a foundation for total quality management / Harry V. Roberts, Bernard F. Sergesketter.

    • Text
    • New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-2057Offsite

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