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Displaying 1-1 of 1 results for author "Bennington, Lynne."
Cases in call center management : great ideas (th)at work / Richard Feinberg, Ko de Ruyter, Lynne Bennington.
- Text
- West Lafayette, Ind. : Ichor Business Books, c2005.
- 2005
- 1 Item
Available Online
http://www.loc.gov/catdir/toc/ecip0412/2003026951.htmlItem details Format Call Number Item Location Text JBF 05-324 Offsite
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