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Displaying 1-2 of 2 results for author "Karp, Peter."
Customer satisfaction : how to maximize, measure, and market your company's "ultimate product" / Mack Hanan, Peter Karp.
- Text
- New York : American Management Association, c1989.
- 1989
- 1 Item
Item details Format Call Number Item Location Text JBE 09-733 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Competing on value / Mack Hanan and Peter Karp.
- Text
- New York, NY : AMACOM, c1991.
- 1991
- 1 Item
Item details Format Call Number Item Location Text JBE 91-1904 Offsite
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