Research Catalog

  • Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

    • Text
    • London ; New York : Routledge, Taylor & Francis, 2015.
    • 2015
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .B875 2015Off-site
  • Competing on value : bridging the gap between brand and customer value / Stan Maklan and Simon Knox.

    • Text
    • London ; Washington, DC : Financial Times Pitman Pub., 1998.
    • 1998
    • 1 Item
    FormatCall NumberItem Location
    Text HD69.B7 K66 1998gOff-site

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