Research Catalog

  • Relationship marketing : bringing quality, customer service and marketing together / Martin Christopher, Adrian Payne and David Ballantyne.

    • Text
    • Oxford : Butterworth-Heinemann, 1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-1225Offsite
    Not available - Please for assistance.
  • Advances in relationship marketing / edited by Adrian Payne.

    • Text
    • London : Kogan Page, 1995.
    • 1995
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 96-815Offsite
    Not available - Please for assistance.
  • Marketing planning for services / Malcolm McDonald and Adrian Payne.

    • Text
    • Oxford : Butterworth-Heinemann published on behalf of The Chartered Institute of Marketing, 1996.
    • 1996
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 07-489Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Relationship marketing for competitive advantage : winning and keeping customers / Adrian Payne ... [et al.].

    • Text
    • Oxford ; Boston : Butterworth-Heinemann, c1995.
    • 1995
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 96-1892Offsite
    Not available - Please for assistance.
  • Relationship marketing : creating shareholder value / Martin Christopher, Adrian Payne, David Ballantyne.

    • Text
    • Oxford : Butterworth-Heinemann, c2002.
    • 2002
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 10-1116Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Relationship marketing : creating shareholder value / Martin Christopher, Adrian Payne, David Ballantyne.

    • Text
    • Oxford : Butterworth-Heinemann, 2002.
    • 2002
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415 .C48 2002gOff-site
    Not available - Please for assistance.
  • Marketing plans for service businesses : a complete guide / Malcolm McDonald and Adrian Payne.

    • Text
    • Oxford ; Burlington, MA : Elsevier/Butterworth-Heinemann, 2006.
    • 2006
    • 1 Item
    FormatCall NumberItem Location
    Text HD9980.5 .M33 2006gOff-site
    Not available - Please for assistance.
  • Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne.

    • Text
    • Chichester, West Sussex, UK ; Hoboken, NJ : John Wiley, 2011.
    • 2011
    • 1 Item
    FormatCall NumberItem Location
    Text HD9980.5 .M388 2011Off-site
    Not available - Please for assistance.

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