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Displaying 1-2 of 2 results for author "Peters, Diane McFerrin."
The customer comes second : and other secrets of exceptional service / Hal F. Rosenbluth and Diane McFerrin Peters.
- Text
- New York : Morrow, c1992.
- 1992
- 1 Item
Item details Format Call Number Item Location Text JBD 92-1067 Offsite The customer comes second : put your people first and watch 'em kick butt / Hal F. Rosenbluth and Diane McFerrin Peters.
- Text
- New York : HarperBusiness, c2002.
- 2002
- 1 Item
Item details Format Call Number Item Location Text G154 .R67 2002 Off-site
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