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Displaying 1-3 of 3 results for author "Keiningham, Timothy L."
The customer delight principle : exceeding customers' expectations for bottom-line success / Timothy Keiningham and Terry Vavra.
- Text
- Chicago : McGraw Hill c2001.
- 2001
- 1 Item
Item details Format Call Number Item Location Text JBE 01-2003 Offsite The wallet allocation rule : winning the battle for share / Timothy Keiningham, Lerzan Aksoy, Luke Williams with Alexander Buoye.
- Text
- Hoboken, New Jersey : Wiley, [2015]
- 2015
- 1 Item
Item details Format Call Number Item Location Text JBE 17-665 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The customer delight principle : exceeding customers' expectations for bottom-line success / Timothy Keiningham and Terry Vavra.
- Text
- Chicago : McGraw Hill, [2001], ©2001.
- 2001-2001
- 1 Item
Item details Format Call Number Item Location Text HF5415.335 .K45 2001 Off-site
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