Research Catalog

  • Handbook of interactive computer terminals / Duane E. Sharp.

    • Text
    • Reston, Va. : Reston Pub. Co., c1977.
    • 1977
    • 1 Item
    FormatCall NumberItem Location
    Text JSE 77-1258Offsite
  • Call Center operation : design, operation, and maintenance / Duane E. Sharp.

    • Text
    • Amsterdam ; Boston : Digital Press, c2003.
    • 2003
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 17-627Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Customer relationship management systems handbook / Duane E. Sharp.

    • Text
    • Boca Raton, Fla. : Auerbach, [2003], ©2003.
    • 2003-2003
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .S5199 2003Off-site
  • Handbook of interactive computer terminals / Duane E. Sharp.

    • Text
    • Reston, Va. : Reston Pub. Co., c1977.
    • 1977
    • 1 Item
    FormatCall NumberItem Location
    Text TK7887.8.T4S53Off-site
  • Handbook of interactive computer terminals / Duane E. Sharp.

    • Text
    • Reston, Va. : Reston Pub. Co., c1977.
    • 1977
    • 1 Item
    FormatCall NumberItem Location
    Text TK7887.8.T4S53Off-site

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