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Das Informationssystem als Element des Controlling : konkretisiert am Beispiel der privatwirtschaftlichen Dienstleistungsunternehmung / von Philipp A. Hofstetter.
- Text
- Zürich : Schulthess, c1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text JBE 95-1157 Offsite Not available - Please for assistance.Managing and marketing services in the 1990s / edited by Richard Teare with Luiz Moutinho and Neil Morgan.
- Text
- London, England : Cassell Educational Ltd., 1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Text HD9980.5 .M3417 1990 Off-site Not available - Please for assistance.Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
- Text
- Boston : McGraw-Hill/Irwin, c2008.
- 2008
- 1 Item
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Item details Format Call Number Item Location Text HD9980.5 .F549 2008 book & CD Off-site Not available - Please for assistance.Gründungserfolg wissensintensiver Dienstleister : theoretische und empirische Überlegungen aus Sicht der Competence-based-Theory of the Firm / Heiko Hansen. Mit einem Gleitw. von Jörg Freiling.
- Text
- Wiesbaden : Gabler, 2008.
- 2008
- 1 Item
Item details Format Call Number Item Location Text Off-site Not available - Please for assistance.Under contract : the invisible workers of America's global war / Noah Coburn.
- Text
- Stanford, California : Stanford University Press, [2018]
- 2018
- 1 Item
Item details Format Call Number Item Location Text DS371.4125 .C64 2018 Off-site Not available - Please for assistance.Managing service industries : organizational practices in a postindustrial economy / Peter K. Mills.
- Text
- Cambridge, Mass. : Ballinger Pub. Co., ©1986.
- 1986
- 1 Item
Item details Format Call Number Item Location Text HD9980.5 .M55 1986 Off-site Not available - Please for assistance.Services and uneven development / J.N. Marshall, in collaboration with P. Wood [and others] ; with commentaries by W. Beyers [and others].
- Text
- Oxford [Oxfordshire] ; New York : Oxford University Press, 1988.
- 1988
- 1 Item
Item details Format Call Number Item Location Text HD9982.5 .M37 1988 Off-site Not available - Please for assistance.Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates.
- Text
- San Francisco : Jossey-Bass, 1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Text HD9980.5 .B68 1990 Off-site Not available - Please for assistance.Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.
- Text
- New York : Free Press ; Toronto : Collier Macmillan, ©1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .H43 1990 Off-site Not available - Please for assistance.International operations of professional firms / D. Deo Sharma.
- Text
- [Lund] : Studentlitteratur ; [Bromley] : Chartwell-Bratt, ©1991.
- 1991
- 1 Item
Item details Format Call Number Item Location Text HD9980.5 .S527 1991 Off-site Not available - Please for assistance.
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