Research Catalog
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Displaying 1-9 of 9 results
From tin soldiers to Russian dolls : creating added value through services / Sandra Vandermerwe.
- Text
- Oxford ; Boston : Butterworth-Heinemann, 1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .V36 1993 Off-site Service chain management : technology innovation for the service business / edited by C. Voudouris [and others].
- Text
- Berlin ; London : Springer, 2008.
- 2008
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .S478 2008g Off-site Public services in special collections / Florence Turcotte, John Nemmers.
- Text
- Washington, D.C. : Association of Research Libraries, 2006.
- 2006
- 1 Item
Item details Format Call Number Item Location Text Z688.A2 T83 2006 Off-site Liaison services / Susan Logue ... [et al.].
- Text
- Washington, DC : Association of Research Libraries, c2007.
- 2007
- 1 Item
Item details Format Call Number Item Location Text Z671 .A85 kit 301 Off-site New dimensions for academic library service / edited with an introduction by E.J. Josey.
- Text
- Metuchen, N.J. : Scarecrow Press, 1975.
- 1975
- 1 Item
Item details Format Call Number Item Location Text Z675.U5J74 Off-site Services marketing : an annotated bibliography / by Raymond P. Fisk and Patriya S. Tansuhaj.
- Text
- Chicago, Ill. : American Marketing Assn., 1985.
- 1985
- 1 Item
Item details Format Call Number Item Location Text Z7164.M18 F584 1985 1985 Off-site Managing public services--implementing changes : a thoughtful approach to the practice of management / Tony L. Doherty and Terry Horne.
- Text
- London ; New York : Routledge, 2002.
- 2002
- 1 Item
Item details Format Call Number Item Location Text JF1351 .D59 2002 Off-site Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures / Charles R. McClure [and others].
- Text
- Syracuse, N.Y. : Information Institute of Syracuse, School of Information Studies, Syracuse University ; Tallahassee, Fla. : School of Information Studies, Information Use Management and Policy Institute, Florida State University, [2002?]
- 2002
- 1 Item
Item details Format Call Number Item Location Text Z711.45 .M33 2002 Off-site Meeting universal service obligations in a competitive telecommunications sector : report to DG, IV, CEC : March 1994 / Martin Cave, Claire Milne, Mark Scanlan.
- Text
- Luxembourg : Office for Official Publications of the European Communities ; Lanham, MD : UNIPUB [distributor], 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text HE8090.5.Z5 C38 1994q Oversize Off-site
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