Research Catalog

  • Relationship selling : the key to getting and keeping customers / Jim Cathcart.

    • Text
    • New York, NY : Perigee Books, [1990], ©1990.
    • 1990-1990
    • 1 Item
    FormatCall NumberItem Location
    Text HF5438.25 .C37 1990Off-site
  • Kundendienst - Informationssysteme : Partielle Informationssysteme für die Automobilindustrie / Michael Brossmann.

    • Text
    • Thun ; Frankfurt am Main : Harri Deutsch, [1987], ©1987.
    • 1987-1987
    • 1 Item
    FormatCall NumberItem Location
    Text HD9710.G42 B767 1987gOff-site
  • Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.

    • Text
    • New York : Free Press ; Toronto : Collier Macmillan, ©1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .H43 1990Off-site
  • Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine ; William T. Paarlberg, editor.

    • Text
    • Hoboken, N.J. : Wiley, ©2011.
    • 2011
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .P34 2011Off-site
  • Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees / by Doug Lipp.

    • Text
    • New York : McGraw-Hill Education, [2013]
    • 2013
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .L5657 2013Off-site

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