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Displaying 1-3 of 3 results
Comparison standards in perceived service quality / Veronica Liljander.
- Text
- Helsingfors : Svenska Handelshögskolan, 1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .L544 1995 Off-site Interlibrary loan/document delivery and customer satisfaction : strategies for redesigning services / Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S. Fong, editors.
- Text
- New York : Haworth Press, ©1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text Z713.5.U6 I574 1996 Off-site The new rules of retail : competing in the world's toughest marketplace / Robin Lewis and Michael Dart.
- Text
- New York : Palgrave Macmillan, [2014]
- 2014
- 1 Item
Item details Format Call Number Item Location Text HF5429 .L4854 2014 Off-site
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