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Displaying 1-4 of 4 results for author "Hart, Christopher W. L."
Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.
- Text
- New York : Free Press ; Toronto : Collier Macmillan, c1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Text JBE 90-1654 Offsite Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.
- Text
- New York : Free Press ; Toronto : Collier Macmillan Canada, [1990], ©1990.
- 1990-1990
- 1 Item
Item details Format Call Number Item Location Text HF5415 .H43 1990 Off-site Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.
- Text
- New York : Free Press ; Toronto : Collier Macmillan, c1990.
- 1990
- 2 Items
Item details Format Call Number Item Location Text Off-site Not available - Please for assistance.Item details Format Call Number Item Location Text HF5415.5 .H43 1990 Off-site Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart.
- Text
- New York : Free Press ; Toronto : Collier Macmillan, ©1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Book/Text HF5415.5 .H43 1990 Off-site
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