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Displaying 1-3 of 3 results for author "Holtgrewe, Ursula."
Re-organising service work : call centres in Germany and Britain / edited by Ursula Holtgrewe, Christian Kerst and Karen Shire.
- Text
- Aldershot, Hants, England ; Burlington, VT., USA : Ashgate, c2002.
- 2002
- 1 Item
Item details Format Call Number Item Location Text JBD 03-422 Offsite Re-organising service work : call centres in Germany and Britain / edited by Ursula Holtgrewe, Christian Kerst and Karen Shire.
- Text
- Aldershot, Hants, England ; Burlington, VT., USA : Ashgate, [2002], ©2002.
- 2002-2002
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .R46 2002 Off-site Anerkennung und Arbeit / Ursula Holtgrewe, Stephan Voswinkel, Gabriele Wagner (Hg.).
- Text
- Konstanz : UVK, Universitätsverlag, 2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text HD6960 .A54 2000 Off-site
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