Research Catalog

  • Seeking customers / edited, with an introduction by Benson P. Shapiro and John J. Sviokla.

    • Text
    • Boston, MA : Harvard Business School Pub., c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1467Offsite
  • Keeping customers / edited, with an introduction by John J. Sviokla and Benson P. Shapiro.

    • Text
    • Boston, MA : Harvard Business School Press, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 93-1465Offsite

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