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Displaying 1-50 of 195 results
Blueprints for continuous improvement : lessons from the Baldrige winners / Richard M. Hodgetts.
- Text
- New York : AMA Membership Publications Division, American Management Association, c1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text JBD 93-1574 Offsite Not available - Please for assistance.Benchmarking : a practitioner's guide for becoming and staying best of the best / Gerald J. Balm.
- Text
- Schaumburg, Ill. : QPMA Press, c1992.
- 1992
- 1 Item
Item details Format Call Number Item Location Text JBE 93-2797 Offsite Not available - Please for assistance.Benchmarking staff performance : how staff departments can enhance their value to the customer / Jac Fitz-enz.
- Text
- San Francisco : Jossey-Bass Publishers, c1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text JBE 93-2920 Offsite Not available - Please for assistance.Benchmarking : a signpost to excellence in quality and productivity / Bengt Karlöf and Svante Östblom ; translated by Alan J. Gilderson.
- Text
- Chichester ; New York : J. Wiley, c1993.
- 1993
- 1 Item
Item details Format Call Number Item Location Text JBE 94-23 Offsite Not available - Please for assistance.Break-through process redesign : new pathways to customer value / Charlene B. Adair, Bruce A. Murray.
- Text
- New York : AMACOM, American Management Association, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 94-434 Offsite Not available - Please for assistance.Strategic insights into quality.
- Text
- Bradford, England : MCB
- 1993-present
- 2 Items
Item details Format Call Number Item Location PRINT JBM 94-658 Schwarzman Building - Main Reading Room 315 Not available - Please for assistance.Item details Format Call Number Item Location Text JBM 94-658 v. 2-4, inc. (1994-1996) Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Benchmarking for best practices : winning through innovative adaptation / Christopher E. Bogan, Michael J. English.
- Text
- New York : McGraw-Hill, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 94-2595 Offsite Not available - Please for assistance.Benchmarking for competitive advantage / Robert J. Boxwell, Jr.
- Text
- New York : McGraw-Hill, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 94-1362 Offsite Not available - Please for assistance.Inside teams : how 20 world-class organizations are winning through teamwork / Richard S. Wellins, William C. Byham, George R. Dixon.
- Text
- San Francisco, Calif. : Jossey-Bass, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 94-2612 Offsite Not available - Please for assistance.Practical benchmarking, the complete guide / Mohamed Zairi and Paul Leonard.
- Text
- London ; New York : Chapman & Hall, 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 95-1265 Offsite Not available - Please for assistance.Business process benchmarking : finding and implementing best practices / Robert C. Camp.
- Text
- Milwaukee, Wis. : ASQC Quality Press, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBE 98-902 Offsite Not available - Please for assistance.Benchmarking Australia / Johanna Macneil ... [et al.].
- Text
- Melbourne : Longman Business & Professional, 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBD 96-783 Offsite Not available - Please for assistance.The survival factor : an action guide to improving your business today / V. Daniel Hunt.
- Text
- Essex Junction, Vt. : Omneo, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 95-861 Offsite Not available - Please for assistance.Rethinking America / Hedrick Smith.
- Text
- New York : Random House, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBE 95-1756 Offsite Not available - Please for assistance.Re-engineering at work / Michael Loh.
- Text
- Aldershot, England : Brookfield, Vt. USA : Gower, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBD 95-1400 Offsite Not available - Please for assistance.Best practice benchmarking : a management guide / Sylvia Codling.
- Text
- Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower, [1995,] c1992.
- 1995-1992
- 1 Item
Item details Format Call Number Item Location Text JBE 05-195 Offsite Not available - Please for assistance.World-class new product development : benchmarking best practices of agile manufacturers / Dan Dimancescu & Kemp Dwenger.
- Text
- New York : AMACOM, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 02-2331 Offsite Not available - Please for assistance.Self-assessment for business excellence / David Lascelles and Roy Peacock.
- Text
- London ; New York : McGraw-Hill, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-1157 Offsite Not available - Please for assistance.High performance benchmarking : 20 steps to success / H. James Harrington, James S. Harrington.
- Text
- New York : McGraw-Hill, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBD 96-820 Offsite Not available - Please for assistance.Effective benchmarking : learning from the best / Mohamed Zairi.
- Text
- London ; New York : Chapman & Hall, 1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-2078 Offsite Not available - Please for assistance.Assessing business excellence : a guide to self-assessment / L.J. Porter and S.J. Tanner.
- Text
- Oxford, UK ; Boston, Mass : Butterworth-Heinemann, 1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-2601 Offsite Not available - Please for assistance.Municipal benchmarks : assessing local performance and establishing community standards / David N. Ammons.
- Text
- Thousand Oaks : Sage Publications, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JFF 96-3824 Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The manager's guide to benchmarking : essential skills for the new competitive-cooperative economy / Jerome P. Finnigan.
- Text
- San Francisco, Calif. : Jossey-Bass, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-2362 Offsite Not available - Please for assistance.Continuous business improvement : linking the key improvement processes for your critical long-term success / Barry Povey.
- Text
- London ; New York : McGraw-Hill, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-2585 Offsite Not available - Please for assistance.Benchmarking interlibrary loan : a pilot project / Susan R. Jurow, Jack A. Siggins, Nancy J. Kaplan ; edited by Laura A. Rounds.
- Text
- Washington, DC : Association of Research Libraries, Office of Management Services, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JAX B-6260 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Best practice benchmarking : an international perspective / Sylvia Codling.
- Text
- Houston, Tex. : Gulf Pub. Co., 1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 05-249 Offsite Not available - Please for assistance.Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi.
- Text
- Oxford : Butterworth Heinemann, 1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 96-3156 Offsite Not available - Please for assistance.Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill.
- Text
- Portland, Or. : Productivity Press, c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBE 03-1147 Offsite Not available - Please for assistance.The 8 practices of exceptional companies : how great organizations make the most of their human assets / Jac Fitz-enz.
- Text
- New York : AMACOM, c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBE 05-180 Offsite Not available - Please for assistance.Quality management and benchmarking in the information sector : results of recent research / John Brockman (editor) ; Philip Brooks ... [et al.].
- Text
- London ; New Providence, NJ : Bowker-Saur, c1997.
- 1997
Global cases in benchmarking : best practices from organizations around the world / Robert C. Camp, editor.
- Text
- Milwaukee, Wis. : ASQ Quality Press, c1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text JBF 98-513 Offsite Not available - Please for assistance.Effective management of benchmarking projects : practical guidelines and examples of best practice / Mohamed Zairi.
- Text
- Oxford, England ; Boston : Butterworth-Heinemann, 1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text JBE 98-1647 Offsite Not available - Please for assistance.If only we knew what we know : the transfer of internal knowledge and best practice / Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides.
- Text
- New York : Free Press, c1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text JBE 98-1960 Offsite Not available - Please for assistance.Benchmarking / Sylvia Codling.
- Text
- Brookfield, Vt. : Gower, c1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text JBF 98-786 Offsite Not available - Please for assistance.Managing by measuring : how to improve your organization's performance through effective benchmarking / Mark T. Czarnecki.
- Text
- New York : AMACOM, c1999.
- 1999
- 1 Item
Item details Format Call Number Item Location Text JBE 99-506 Offsite Not available - Please for assistance.Serving the American public : best practices in performance measurement : Benchmarking Study Report / National Performance Review ; Al Gore, Vice President of the United States.
- Text
- [Washington, D.C.?] : National Performance Review, [1997]
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBF 99-271 Offsite Not available - Please for assistance.The basics of benchmarking / Robert Damelio.
- Text
- New York, N.Y. : Quality Resources, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBC 05-45 Offsite Not available - Please for assistance.Implementing academic standards
- Text
- Washington D.C. : U.S. Dept. of Education, 1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JFF 99-2792 Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Reengineering the finance function / the Hackett Group.
- Text
- Morristown, N.J. : Financial Executives Research Foundation, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBE 00-46 Offsite Not available - Please for assistance.Winning business : how to use financial analysis and benchmarks to outscore your competition / Rich Gildersleeve.
- Text
- Houston, Tex. : Cashman Dudley, c1999.
- 1999
- 1 Item
Item details Format Call Number Item Location Text JBF 10-237 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Benchmarking strategies : a tool for profit improvement / Rob Reider.
- Text
- New York ; Chichester [England] : John Wiley, c2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text JBE 00-473 Offsite Not available - Please for assistance.Small Business Administration [microform] : enhancements needed for loan monitoring system benchmark study : report to congressional requesters / United States General Accounting Office.
- Text
- Washington, D.C. : The Office ; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) : The Office [distributor, 1999]
- 1999
Vertical take-off : the inside story of British Aerospace's comeback from crisis to world class / Sir Richard Evans and Colin Price.
- Text
- London : Nicholas Brealey, 1999.
- 1999
- 1 Item
Item details Format Call Number Item Location Text JBE 00-1501 Offsite Not available - Please for assistance.Performance measurement : getting results / Harry P. Hatry ; with a chapter by Joseph S. Wholey.
- Text
- Washington, D.C. : Urban Institute Press, c1999.
- 1999
- 1 Item
Item details Format Call Number Item Location Text JBF 00-1357 Offsite Not available - In use until 2024-01-26 - Please for assistance.Call center benchmarking : how good is "good enough" / by Jon Anton and David Gustin ; assisted by Stijn Spit.
- Text
- West Lafayette, Ind. : Ichor Business Books/Purdue University Press, c2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text JBE 00-2867 Offsite Not available - Please for assistance.Environmental cost accounting for chemical & oil companies [microform] : a benchmarking study / David Shields, Beth Beloff, Miriam Heller.
- Text
- [Washington, DC? : Environmental Protection Agency?, 1997?]
- 1997
- 1 Resource
Available Online
http://purl.access.gpo.gov/GPO/LPS6491Transport benchmarking : methodologies, applications & data needs : proceedings of the Paris Conference, November 1999 / European Conference of Ministers of Transport, European Commission.
- Text
- Paris : ECMT : OECD Publications Service, c2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text JSF 01-550 Offsite Not available - Please for assistance.Benchmarking U.S. science : what can it tell us? : hearing before the Subcommittee on Basic Research of the Committee on Science, House of Representatives, One Hundred Sixth Congress, second session, October 4, 2000.
- Text
- Washington : U.S. G.P.O. : [U.S. G.P.O., Supt. of Docs., Congressional Sales Office, distributor], 2001.
- 2001
Transport benchmarking : methodologies, applications & data needs : proceedings of the Paris Conference, November 1999 / European Conference of Ministers of Transport, European Commission.
- Text
- Paris : ECMT : OECD Publications Service, c2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text JBF 01-994 Offsite Not available - Please for assistance.Diagnóstico por comparación : benchmarking : casos de aplicación en organizaciones empresariales / Carmen R. Castro Aldrete, Rodolfo Aguilar Robledo, Elia Marúm Espinosa (coordinadores).
- Text
- Guadalajara, Jalisco, México : Universidad de Guadalajara, 1999.
- 1999
- 1 Item
Item details Format Call Number Item Location Text JBD 01-581 Offsite Not available - Please for assistance.
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