Research Catalog

  • The psychotherapy maze : a consumer's guide to the ins and outs of therapy / Otto Ehrenberg and Miriam Ehrenberg.

    • Text
    • New York : Holt, Rinehart and Winston, [1977], ©1977.
    • 1977-1977
    • 1 Item
    FormatCall NumberItem Location
    Text RC480.E37Off-site
  • Consumer problems in wartime / edited by Kenneth Dameron ...

    • Text
    • New York ; London : McGraw-Hill Book Company, inc., 1944.
    • 1944
    • 1 Item
    FormatCall NumberItem Location
    Text 118 D18Off-site
  • Insights into consumer behavior / edited by Johan Arndt.

    • Text
    • Boston : Allyn and Bacon, [1968]
    • 1968
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.2 .A7Off-site
  • The vulnerable Americans.

    • Text
    • Garden City, N.Y. : Doubleday, 1966.
    • 1966
    • 1 Item
    FormatCall NumberItem Location
    Text HF5831 .G4Off-site
  • American health: professional privilege vs. public need.

    • Text
    • New York : Praeger, [1974]
    • 1974
    • 1 Item
    FormatCall NumberItem Location
    Text RA395.A3 L48Off-site
  • PSROs : the law and the health consumer / Alice Gosfield.

    • Text
    • Cambridge, Mass. : Ballinger Pub. Co., [1975]
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text KF3827.P7 G67Off-site
  • Complaints against doctors : a study in professional accountability / [by] Rudolf Klein, with the assistance of Ann Howlett.

    • Text
    • London : C. Knight, 1973.
    • 1973
    • 1 Item
    FormatCall NumberItem Location
    Text KD2945 .K54Off-site
  • Working on the system ; a comprehensive manual for citizen access to Federal agencies / Edited by James R. Michael with Ruth C. Fort, Ralph Nader's Center for Study of Responsive Law.

    • Text
    • New York : Basic Books, [1974]
    • 1974
    • 1 Item
    FormatCall NumberItem Location
    Text KF5407 .M52Off-site
  • Health care in the U.S. : equitable for whom? / Lu Ann Aday, Ronald Andersen, Gretchen V. Fleming ; foreword by David E. Rogers, Linda H. Aiken.

    • Text
    • 1980
    • 1 Item
    FormatCall NumberItem Location
    Text RA410.53 .A64Off-site
  • British National Health Service complaints procedures / by Alonzo S. Yerby.

    • Text
    • [Bethesda, Md.] : U.S. Department of Health, Education, and Welfare, Public Health Service, National Institutes of Health, John E. Fogarty International Center for Advanced Study in the Health Sciences, 1975.
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text HE 20.3702:N 21Off-site
  • Your guide to choosing quality health care.

    • Text
    • [Rockville, Md.] : Agency for Health Care Policy and Research, [1998]
    • 1998
    • 1 Item
    FormatCall NumberItem Location
    Text HE 20.6508:Q 2Off-site
  • British National Health Service complaints procedures / by Alonzo S. Yerby.

    • Text
    • [Bethesda, Md.] : U.S. Dept. of Health, Education, and Welfare, Public Health Service, National Institutes of Health, 1975.
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text RA485 Y4 1975Off-site
  • The life you save : a guide to getting the best possible care from doctors, hospitals, and nursing homes / by Lewis Miller.

    • Text
    • 1979
    • 1 Item
    FormatCall NumberItem Location
    Text R727.3 M61 1979Off-site
  • Humanizing health care : task of the patient representative / by Norma Shaw Hogan ; [cover illustrated by Mike Eagle].

    • Text
    • 1980
    • 1 Item
    FormatCall NumberItem Location
    Text RA972 H67 1980Off-site
  • Public concerns, community initiatives : the successful management of nursing home consumer information programs : based on the proceedings of a United Hospital Fund Conference held November 2 and 3, 1984 / Carol Ewig, John Griggs, editors.

    • Text
    • New York, NY : United Hospital Fund of New York, c1985.
    • 1985
    • 1 Item
    FormatCall NumberItem Location
    Text RA997.A15 P83 1985Off-site
  • The demand for health: a theoretical and empirical investigation.

    • Text
    • 1972
    • 1 Item
    FormatCall NumberItem Location
    Text RA410.53 G91 1972Off-site
  • Health care in the U.S. : equitable for whom? / Lu Ann Aday, Ronald Andersen, Gretchen V. Fleming ; foreword by David E. Rogers, Linda H. Aiken.

    • Text
    • 1980
    • 1 Item
    FormatCall NumberItem Location
    Text RA410.53 Ad1 1980Off-site
  • Taking charge of your medical fate / Lawrence C. Horowitz.

    • Text
    • New York : Random House, 1988.
    • 1988
    • 1 Item
    FormatCall NumberItem Location
    Text RA395.A3 H65 1988Off-site
  • American health: professional privilege vs. public need.

    • Text
    • New York : Praeger, [1974]
    • 1974
    • 1 Item
    FormatCall NumberItem Location
    Text RA395.A3 L57 1974Off-site
  • Patients' views of medical practice ; a study of subscribers to a prepaid medical plan in the Bronx.

    • Text
    • New York : Russell Sage Foundation, 1961.
    • 1961
    • 1 Item
    FormatCall NumberItem Location
    Text RA413.5.Un3 F88 1961Off-site
  • The quality connection in health care : integrating patient satisfaction and risk management / Lynne Cunningham.

    • Text
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text RA399.A1 C87 1991Off-site
  • 9479 questionable doctors disciplined by states or the federal government / Ingrid VanTuinen, Phyllis McCarthy, Sidney Wolfe.

    • Text
    • [Washington, D.C.] : Public Citizen Health Research Group, 1991.
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text RA1056.5 .V36 1991 QOff-site
  • Beyond patient satisfaction : building patient loyalty / R. Scott MacStravic.

    • Text
    • Ann Arbor, Mich : Health Administration Press, [1991], ©1991.
    • 1991-1991
    • 1 Item
    FormatCall NumberItem Location
    Text R727.3 .M32 1991Off-site
  • Measuring patient satisfaction for improved patient services / Stephen Strasser, Rose Marie Davis.

    • Text
    • 1991
    • 1 Item
    FormatCall NumberItem Location
    Text RA399.A1 S77 1991Off-site
  • The consumer's legal guide to today's health care : your medical rights and how to assert them / Stephen L. Isaacs and Ava C. Swartz.

    • Text
    • Boston : Houghton Mifflin, c1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text KF3821.Z9 I83 1992Off-site
  • Consumers' guide to hospitals : how to choose a hospital, death rates at 5,500 hospitals, best hospitals for specific types of cases, how to get the best care wherever you go, cutting your hospital costs / by the editors of Consumers' Checkbook magazine.

    • Text
    • 1994
    • 1 Item
    FormatCall NumberItem Location
    Text RA407.3 .C665 1994Off-site
  • Consumer sourcebook.

    • Text
    • Detroit, Mich. : Gale Research, ©1974-
    • 1974-2016
    • 2 Items
    FormatCall NumberItem Location
    Text HC110.C63 C638 v.2Off-site
    FormatCall NumberItem Location
    Text HC110.C63 C638 v.1Off-site
  • America's best hospitals / the editors of U.S. news & world report ; with the National Opinion Research Center at the University of Chicago.

    • Text
    • New York : J. Wiley, [1996], ©1996.
    • 1996-1996
    • 1 Item
    FormatCall NumberItem Location
    Text RA981.A2 A684 1996Off-site
  • Strategies for the new health care marketplace : managing the convergence of consumerism and technology / Dean C. Coddington, Elizabeth A. Fischer, Keith D. Moore.

    • Text
    • 2001
    • 1 Item
    FormatCall NumberItem Location
    Text RA427 .C56 2001Off-site
  • Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

    • Text
    • New York : Morrow, [1993], ©1993.
    • 1993-1993
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .B528 1993Off-site
  • Happy pills in America : from Miltown to Prozac / David Herzberg.

    • Text
    • Baltimore : Johns Hopkins University Press, 2009.
    • 2009
    • 1 Item
    FormatCall NumberItem Location
    Text RM315 .H52 2009Off-site
    Not available - Please for assistance.
  • Consumers all.

    • Text
    • [Washington, For sale by the Superintendent of Documents, U.S. Govt. Print. Off., 1965]
    • 1965
    • 1 Item
    FormatCall NumberItem Location
    Text S 21.A35 U58c 1965Off-site
  • Beneficiary incentives to participate in alternative health plans : a research design / M. Susan Marquis, [et al.] ; prepared for the Health Care Financing Administration, U.S. Department of Health and Human Services.

    • Text
    • Santa Monica, CA : Rand, 1988.
    • 1988
    • 1 Item
    FormatCall NumberItem Location
    Text WT 30.3 B464 1988Off-site
  • Talk back to your doctor : how to demand and recognize high quality health care / by Arthur Levin.

    • Text
    • Garden City, N.Y. : Doubleday, 1975.
    • 1975
    • 1 Item
    FormatCall NumberItem Location
    Text W 62 L665t 1975Off-site
  • Potrzeby, użyteczność, zadowolenie w teorii ekonomii / Ewa Łustacz.

    • Text
    • Warszawa : PWN, 1981.
    • 1981
    • 1 Item
    FormatCall NumberItem Location
    Text HB201 .L87 1981Off-site
  • Participation and satisfaction in employer plans with preferrred provider organization options / Susan D. Hosek, M. Susan Marquis.

    • Text
    • Santa Monica, Calif. : Rand Corporation, 1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text AS36 .R3 R-3799Off-site
  • The health care dilemma / Aubrey C. McTaggart, Lorna M. McTaggart.

    • Text
    • Boston : Holbrook Press, c1976.
    • 1976
    • 1 Item
    FormatCall NumberItem Location
    Text RA395.A3 M3 1976Off-site
  • Heal your self [report.

    • Text
    • Washington, American Public Health Assn., 1972]
    • 1972
    • 1 Item
    FormatCall NumberItem Location
    Text WB 50 AA1 C5h 1972Off-site
  • Development of a dental satisfaction questionnaire for the health insurance experiment / Allyson Ross Davies and John E. Ware, Jr.

    • Text
    • Santa Monica, Calif. : Rand Corp., 1982.
    • 1982
    • 1 Item
    FormatCall NumberItem Location
    Text AS36 .R3 R-2712-HHSOff-site
  • What has government done to our health care? / Terree P. Wasley.

    • Text
    • Washington, D.C. : Cato Institute, 1992.
    • 1992
    • 2 Items
    FormatCall NumberItem Location
    Text W 84 AA1 W521w 1992Off-site
    FormatCall NumberItem Location
    Text RA 395.A3 W38 1992Off-site
  • ABCs of the Consumer product safety act; the law in brief, commission directory, text of act, consumer product list. Prepared by the editorial staff of the Bureau of National Affairs, inc.

    • Text
    • Washington [1973]
    • 1973
    • 1 Item
    FormatCall NumberItem Location
    Text US 949 BUROff-site
  • Black people and health care in contemporary Britain / Femi Nzegwu.

    • Text
    • Reading [England] : International Institute for Black Research, c1993.
    • 1993
    • 1 Item
    FormatCall NumberItem Location
    Text RA485 .N944 1993Off-site
  • Switching paths in customer relationships / Inger Roos.

    • Text
    • Helsingfors : Swedish School of Economics and Business Administration, Dept. of Marketing and Corporate Geography, 1999.
    • 1999
    • 1 Item
    FormatCall NumberItem Location
    Text HF5415.5 .R66 1999Off-site
  • Microeconomics and behavior / Robert H. Frank.

    • Text
    • Boston, Mass. : McGraw-Hill/Irwin, c2003.
    • 2003
    • 1 Item
    FormatCall NumberItem Location
    Text HB171.5 .F733 2003 c.3Off-site
  • ʻAl seder ha-yom : raʻyonot maʻaśiyim la-ʻeseḳ shelakhem be-ʻolam shel mitḥarim ḥazaḳim u-leḳoḥot hazaḳim ʻod yoter / Maiḳel Hamer ; me-Anglit, Barukh Ḳorot.

    • Text
    • Tel Aviv : Maṭar, 762, 2002.
    • 2002
    • 1 Item
    FormatCall NumberItem Location
    Text Heb 44601.608Off-site
  • Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.

    • Text
    • London : Facet, 2002.
    • 2002
    • 1 Item
    FormatCall NumberItem Location
    Text Z711 .B927 2002Off-site
  • The visible librarian : asserting your value with marketing and advocacy / Judith A. Siess ; [with a foreword by Kathy Dempsey].

    • Text
    • Chicago : American Library Association, 2003.
    • 2003
    • 1 Item
    FormatCall NumberItem Location
    Text Z716.3 .S54 2003Off-site
  • Sehen wir, was wir wollen? : die Fernsehprogrammauswahl unter Berücksichtigung langfristiger Zuschauerpräferenzen und Programmierungsstrategien der Fernsehsender / Nicole Klövekorn.

    • Text
    • München : Reinhard Fischer, c2002.
    • 2002
    • 1 Item
    FormatCall NumberItem Location
    Text PN1992.8.C7 K564 2002Off-site
  • Researching health care consumers : critical approaches / edited by Jennifer Burr and Paula Nicolson.

    • Text
    • Basingstoke ; New York, N.Y. : Palgrave Macmillan, 2005.
    • 2005
    • 1 Item
    FormatCall NumberItem Location
    Text R727.3 .R47 2005Off-site
  • Microeconomics and behavior / Robert H. Frank.

    • Text
    • Boston, Mass. : McGraw-Hill/Irwin, c2006.
    • 2006
    • 1 Item
    FormatCall NumberItem Location
    Text HB171.5 .F733 2006Off-site

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