Research Catalog

  • How to increase sales by telephone.

    • Text
    • Tadworth, World's Work, 1971.
    • 1971
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 73-681Offsite
  • La Vente par téléphone.

    • Text
    • Paris, Entreprise moderne d'édition, 1970.
    • 1970
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 73-2698Offsite
  • An analysis of demographic, socioeconomic and attitudinal characteristics of the urban in-home shopper.

    • Text
    • [EAst Lansing] 1969.
    • 1969
    • 1 Item
    FormatCall NumberItem Location
    Text *ZT-997Offsite
  • Telephone marketing techniques / Murray Roman.

    • Text
    • New York : AMACOM, c1979.
    • 1979
  • Telephone techniques that sell / Charles Bury.

    • Text
    • New York : Warner Books, c1980.
    • 1980
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 82-1795Offsite
  • Telemarketing campaigns that work! / Murray Roman.

    • Text
    • New York : McGraw-Hill, c1983.
    • 1983
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 83-2874Offsite
  • Power-selling by telephone / Barry Z. Masser & William M. Leeds.

    • Text
    • West Nyack, N.Y. : Parker Pub. Co., c1982.
    • 1982
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 82-1214|m(SASB)Offsite
  • Telemarketing.

    • Text
    • Norwalk, Conn. : Technology Marketing Corp., 1982-1995.
    • 1982-1995
    • 18 Items
    FormatCall NumberItem Location
    Text JLM 87-15 v. 13 (July-Dec. 1994)Offsite
    FormatCall NumberItem Location
    Text JLM 87-15 v. 13 (Jan.-June 1995)Offsite
    FormatCall NumberItem Location
    Text JLM 87-15 v. 14, no. 1-5 (July-Nov. 1995)Offsite
  • Successful cold call selling / Lee Boyan.

    • Text
    • New York : American Management Associations, c1983.
    • 1983
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 84-1573Offsite
  • Telemarketing for business : a guide to building your own telemarketing operation / Eugene B. Kordahl.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1984.
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text JLF 84-1454Offsite
  • You can sell anything by telephone! / Gary S. Goodman.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1984.
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 84-3395Offsite
  • Telemarketing : the corporate-caller skills programs / Barry Z. Masser, William M. Leeds.

    • Text
    • New York : Macmillan, c1984.
    • 1984
    • 1 Item
    FormatCall NumberItem Location
    Text (S) JLF 86-408Offsite
  • Successful telemarketing : opportunities and techniques for increasing sales and profits / Bob Stone, John Wyman.

    • Text
    • Lincolnwood, Ill., U.S.A. : NTC Business Books, c1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 86-3460Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Prospecting your way to sales success : how to find new business by phone / Bill Good.

    • Text
    • New York : Scribner, c1986.
    • 1986
    • 1 Item
    FormatCall NumberItem Location
    Text JLD 87-2180Offsite
  • Total telemarketing / Robert J. McHatton.

    • Text
    • New York : J. Wiley, c1988.
    • 1988
    • 1 Item
    FormatCall NumberItem Location
    Text JLE 88-3299Offsite
  • How to manage growth and maximize profits in outbound telemarketing / Steven A. Idelman, Grady L. Dobbs.

    • Text
    • Englewood Cliffs, N.J. : Prentice Hall, c1989.
    • 1989
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 90-54Offsite
  • Success on the line : the ABC's of telephone selling / Martin M. Novich.

    • Text
    • New York, NY : American Management Association, c1989.
    • 1989
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 90-391Offsite
  • Teleselling : high performance business to business phone selling techniques / Phillip E. Mahfood.

    • Text
    • Chicago, Ill. : Probus Publishing Company, c1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 90-1999Offsite
  • Complete handbook of all-purpose telemarketing scripts / Barry Z. Masser.

    • Text
    • Englewood Cliffs, N.J. : Prentice-Hall, c1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 90-703Offsite
  • Phone power : techniques for the real estate professional / Teri & Mike Gamble.

    • Text
    • Chicago, Ill. : Real Estate Education Co., c1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 91-295Offsite
  • Successful telephone selling in the '90s / Martin D. Shafiroff, Robert L. Shook.

    • Text
    • New York : Perennial Library, c1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 91-608Offsite
  • Telemarketing : a management guide to implementing the sales tool of the 90s / Cheryl Dooley.

    • Text
    • East Roseville, NSW : Simon & Schuster Australia, 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 92-1234Offsite
  • Successful telemarketing / Bob Stone, John Wyman.

    • Text
    • Lincolnwood, Ill., USA : NTC Business Books, 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 92-2068Offsite
  • Opportunities in telemarketing careers / Anne Basye ; foreword by Nadji Tehrani.

    • Text
    • Lincolnwood, Ill. : VGM Career Horizons, c1994.
    • 1994
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 00-306Offsite
  • World business desk reference : how to do business with 192 countries by phone, fax, and mail / Alice A. Gelder, with Rudy Yuly.

    • Text
    • Burr Ridge, Ill. : Irwin Professional Pub., c1994.
    • 1994
    • 1 Item
    FormatCall NumberItem Location
    Text JBF 00-1131Offsite
  • Telemarketing in action : a handbook of marketing and sales applications / Michael Stevens.

    • Text
    • London ; New York : McGraw-Hill Book Co., c1995.
    • 1995
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 12-103 Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Government watch.

    • Text
    • 1991
  • Red-hot cold call selling : prospecting techniques that pay off / Paul S. Goldner.

    • Text
    • New York : AMACOM, c1995.
    • 1995
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 96-1311Offsite
  • I'll get back to you : 201 ways to get people to return your phone calls and other helpful sales tips / [compiled by] Robert L. Shook, Eric Yaverbaum.

    • Text
    • New York : McGraw-Hill, 1996.
    • 1996
    • 1 Item
    FormatCall NumberItem Location
    Text JBC 00-11Offsite
  • Hur man talar och säljer i telefon; handbok i konsten att bättre utnyttja telefonens jättelika möjligheter.

    • Text
    • Stockholm, G. Asplund [1960]
    • 1960
    • 1 Item
    FormatCall NumberItem Location
    Text C-12 1622 no. 1-4Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • Shopping behavior of department store customers; a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. With the assistance of Bernard Portis, Jr.

    • Text
    • Boston, Division of Research, Graduate School of Business Administration, Harvard University, 1963.
    • 1963
    • 1 Item
    FormatCall NumberItem Location
    Text D-14 8261Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • A blue print for telephone selling; planning your telephone selling approach.

    • Text
    • [New York, 1958]
    • 1958
    • 1 Item
    FormatCall NumberItem Location
    Text D-11 4810 no. 1-12Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • How to increase sales and put yourself across by telephone.

    • Text
    • Englewood Cliff, N.J., Prentice-Hall [1963]
    • 1963
    • 1 Item
    FormatCall NumberItem Location
    Text E-11 9663Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • How to earn an income selling products and services by phone. [A guide to the easy way to start your own business at home]

    • Text
    • Greenlawn, N.Y., Harian Publications, c1952.
    • 1952
    • 1 Item
    FormatCall NumberItem Location
    Text F-10 1071 no. 1-8Schwarzman Building - Main Reading Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • How to get the most out of promotional telephoning.

    • Text
    • Englewood Cliffs, N.J., Prentice-Hall [1966]
    • 1966
    • 1 Item
    FormatCall NumberItem Location
    Text F-11 3147Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • New home shopping technologies.

    • Text
    • Paris, France : Organisation for Economic Co-operation and Development : [Washington, D.C. : OECD Publications and Information Centre, distributor], 1992.
    • 1992
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 97-1058Offsite
  • Secrets of successful telephone selling : how to generate more leads, sales, repeat business, and referrals by phone / Robert W. Bly.

    • Text
    • New York : Henry Holt, 1997.
    • 1997
    • 1 Item
    FormatCall NumberItem Location
    Text JBD 10-1022Schwarzman Building - General Research Room 315

    Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

  • The boiler room and other telephone sales scams / Robert J. Stevenson.

    • Text
    • Urbana : University of Illinois Press, c1998.
    • 1998
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 98-1319Offsite
  • Cold calling techniques (that really work!) / Stephan Schiffman.

    • Text
    • Boston : Adams Media Corp., c1990.
    • 1990
    • 1 Item
    FormatCall NumberItem Location
    Text JBE 00-719Offsite
  • How to sell by telephone : this book gives the method and plan by which the author sold $10,000,000 of life insurance / by Earl Prevette.

    • Text
    • New York : Telasell Associates, c1941.
    • 1941
    • 1 Item
    FormatCall NumberItem Location
    Text TMG (Prevette, E. How to sell by telephone)Offsite
  • How to get more business by telephone.

    • Text
    • New York, Business Bourse, 1953.
    • 1953
    • 1 Item
    FormatCall NumberItem Location
    Text TMG (Schwartz, J. How to get more business by telephone) 1953Offsite
  • Successful telephone selling.

    • Text
    • New York, Prentice-Hall [1954]
    • 1954
    • 1 Item
    FormatCall NumberItem Location
    Text TMG (De Voe, M. Successful telephone selling)Offsite
  • How to save time and money through the use of the long-distance telephone.

    • Text
    • Boston, Mass. : New England Telephone and Telegraph Co., c1938.
    • 1938
    • 1 Item
    FormatCall NumberItem Location
    Text TTH (New England telephone and telegraph company. How to save time)Offsite
  • Building business by telephone ...

    • Text
    • [New York, 1934?]
    • 1934
    • 1 Item
    FormatCall NumberItem Location
    Text TTH (New York Telephone Company. Building business by telephone) 1934Offsite
  • A study of department store telephone order business.

    • Text
    • New York, American telephone and telegraph company, 1937.
    • 1937
    • 1 Item
    FormatCall NumberItem Location
    Text TB p.v. 1298 no. 1-7Offsite
  • Telephone Advertising Consumer Rights Act : report of the Senate Committee on Commerce, Science, and Transportation together with additional views on S. 1410.

    • Text
    • Washington : U.S. G.P.O., 1991.
    • 1991
  • Innovation in telemarketing frauds and scams : joint hearing before the Subcommittee on Regulation, Business Opportunities, and Energy of the Committee on Small Business, and the Subcommittee on Health and Long-Term Care of the Select Committee on Aging, House of Representatives, One Hundred Second Congress, first session, Washington, DC, June 21, 1991.

    • Text
    • Washington : U.S. G.P.O. : For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office, 1991.
    • 1991
  • Telephone Advertising Consumer Rights Act : report (to accompany H.R. 1304) (including cost estimate of the Congressional Budget Office).

    • Text
    • [Washington, D.C.? : U.S. G.P.O., 1991]
    • 1991
  • Consumer Protection Telemarketing Act : report (to accompany H.R. 3203) (including cost estimate of the Congressional Budget Office).

    • Text
    • [Washington, D.C.? : U.S. G.P.O., 1992]
    • 1992
  • S. 1462, the Automated Telephone Consumer Protection Act of 1991; S. 1410, the Telephone Advertising Consumer Protection Act; and S. 857, equal billing for long distance charges : hearing before the Subcommittee on Communications of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Second Congress, first session, July 24, 1991.

    • Text
    • Washington : U.S. G.P.O. : For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office, 1992 [i.e. 1993]
    • 1993

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