Research Catalog
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Displaying 1-40 of 40 results
White-collar blues : management loyalties in an age of corporate restructuring / Charles Heckscher.
- Text
- New York, NY : BasicBooks, c1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 95-1370 Offsite Inspiring commitment : how to win employee loyalty in chaotic times / Anthony Mendes.
- Text
- Chicago : Irwin Professional Pub., c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBD 96-495 Offsite The responsive employee : the road toward organisational citizenship in the workplace / Ann M. Brewer.
- Text
- St Leonards, NSW : Allen & Unwin, 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBD 96-299 Offsite Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
- Text
- Boston : Harvard Business School Press, c2001.
- 2001
- 1 Item
Item details Format Call Number Item Location Text JBE 01-2029 Offsite The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger.
- Text
- New York ; London : Free Press, c2003.
- 2003
- 1 Item
Item details Format Call Number Item Location Text JBE 03-608 Offsite Multiple commitments in the workplace : an integrative approach / Aaron Cohen.
- Text
- Mahwah, New Jersey : Lawrence Erlhaum Associates, 2003.
- 2003
- 1 Item
Item details Format Call Number Item Location Text JBE 03-805 Offsite The ultimate question : driving good profits and true growth / Fred Reichheld.
- Text
- Boston, Mass. : Harvard Business School Press, c2006.
- 2006
- 1 Item
Available Online
http://www.loc.gov/catdir/toc/ecip0518/2005025733.htmlItem details Format Call Number Item Location Text JBE 06-815 Offsite The quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
- Text
- Boston, MA : Harvard Business School Press, c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text JBE 10-1071 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy.
- Text
- New York : Wiley, c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBD 10-497 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger.
- Text
- New York : Free Press, c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBE 10-1378 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Contented cows still give better milk : the plain truth about employee relations and your bottom line / Bill Catlette, Richard Hadden.
- Text
- Hoboken, New Jersey : John Wiley & Sons, Inc., [2012]
- 2012
- 1 Item
Item details Format Call Number Item Location Text JBE 13-931 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Punching in : the unauthorized adventures of a front-line employee / Alex Frankel.
- Text
- New York : Collins/HarperCollins Publishers, c2007.
- 2007
- 1 Item
Item details Format Call Number Item Location Text JBE 10-1680 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The ultimate question : driving good profits and true growth / Fred Reichheld.
- Text
- Boston, Mass. : Harvard Business School Press, c2006.
- 2006
- 1 Item
Item details Format Call Number Item Location Text JBE 16-471 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger.
- Text
- New York : The Free Press, 2014.
- 2014-2003
- 1 Item
Item details Format Call Number Item Location Text *R-SIBL HF5415.5 .H473 Stavros Niarchos Foundation Library - Yoseloff Business Center - Research Reference Available - Can be used on site. Please visit New York Public Library - Stavros Niarchos Foundation Library to submit a request in person.
White-collar blues : management loyalties in an age of corporate restructuring / Charles Heckscher.
- Text
- New York, NY : BasicBooks, [1995], ©1995.
- 1995-1995
- 1 Item
Item details Format Call Number Item Location Text HD2746.5 .H43 1995 Off-site The old dispensation : loyalty in business / John J. Clancy.
- Text
- Madison [N.J.] : Fairleigh Dickinson University Press ; London ; Cranbury : Associated University Presses, [1998], ©1998.
- 1998-1998
- 1 Item
Item details Format Call Number Item Location Text HD2746.5 .C54 1998 Off-site Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
- Text
- Boston : Harvard Business School Press, [2001], ©2001.
- 2001-2001
- 1 Item
Item details Format Call Number Item Location Text HF5415.525 .R45 2001 Off-site The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger.
- Text
- New York, NY : The Free Press, [2003], ©2003.
- 2003-2003
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .H473 2003 Off-site The art of winning commitment : 10 ways leaders can engage minds, hearts, and spirits / Dick Richards.
- Text
- 2004
- 1 Item
Item details Format Call Number Item Location Text HF5549.5.M63 R535 2004 Off-site No-collar : the humane workplace and its hidden costs / Andrew Ross.
- Text
- Philadelphia, PA : Temple University Press, 2004.
- 2004-2003
- 1 Item
Item details Format Call Number Item Location Text HD58.8 .R674 2004 Off-site The ultimate question : driving good profits and true growth / Fred Reichheld.
- Text
- Boston, Mass. : Harvard Business School Press, [2006], ©2006.
- 2006-2006
- 2 Items
Item details Format Call Number Item Location Text Off-site Not available - Please for assistance.Item details Format Call Number Item Location Text HF5415.5 .R439 2006 Off-site Commitment in organizations : accumulated wisdom and new directions / edited by Howard J. Klein , Thomas E. Becker, John P. Meyer.
- Text
- New York : Routledge, [2009], ©2009.
- 2009-2009
- 1 Item
Item details Format Call Number Item Location Text HD58.7 .C6258 2009 Off-site Lojalitet och motstånd : anställdas agerande i ett föränderligt hemtjänstarbete / Marie Hjalmarsson.
- Text
- Göteborg : Göteborgs universitet, Acta Universitatis Gothoburgensis, 2009.
- 2009
Inspiring commitment : how to win employee loyalty in chaotic times / Anthony Mendes.
- Text
- Chicago : Irwin Professional Pub., c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text HF5549.5.M63 M458 1996 Off-site Employee duty of loyalty : a state-by-state survey / editors-in-chief, Stewart S. Manela, Arnold H. Pedowitz ; associate editor, Brian M. Malsberger.
- Text
- Washington, D.C. : Bureau of National Affairs, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text KF3197.Z95E47 1995 Off-site Employee duty of loyalty : a state-by-state survey / editor-in-chief, Brian M. Malsberger ; associate editors, David J. Carr, Arnold Pedowitz.
- Text
- Washington, D.C. : Bureau of National Affairs, c1999.
- 1999
- 3 Items
Item details Format Call Number Item Location Text KF3197.Z95 E47 1999 Supplement (2004) Off-site Item details Format Call Number Item Location Text KF3197.Z95 E47 1999 Supplement (2000) Off-site Item details Format Call Number Item Location Text KF3197.Z95 E47 1999 Off-site Employee duty of loyalty : a state-by-state survey / by Brian M. Malsberger.
- Text
- Washington, D.C. : Bureau of National Affairs, c2005.
- 2005
- 3 Items
Item details Format Call Number Item Location Text KF3197.Z95 E47 2005 vol.2 Off-site Item details Format Call Number Item Location Text KF3197.Z95 E47 2005 vol.1 Off-site Item details Format Call Number Item Location Text KF3197.Z95 E47 2005 Suppl.,2006 Off-site The tao of loyalty : winning with employees / Ajit Rao.
- Text
- New Delhi ; Thousand Oaks : Response Books, 2006.
- 2006
- 2 Items
Item details Format Call Number Item Location Text Off-site Not available - Please for assistance.Item details Format Call Number Item Location Text HF5549 .R336 2006 Off-site Building profit through building people : making your workforce the strongest link in the value-profit chain / Ken Carrig and Patrick M. Wright.
- Text
- Alexandria, Va. : Society for Human Resource Management, c2006.
- 2006
- 2 Items
Item details Format Call Number Item Location Text Off-site Not available - Please for assistance.Item details Format Call Number Item Location Text HF5549.5.M63 C377 2006 Off-site Employee duty of loyalty : a state-by-state survey / Brian M. Malsberger.
- Text
- Arlington, VA : BNA, c2009.
- 2009
- 3 Items
Item details Format Call Number Item Location Text KF3197 .M35 2009 vol.2 Off-site Item details Format Call Number Item Location Text KF3197 .M35 2009 vol.1 Off-site Item details Format Call Number Item Location Text KF3197 .M35 2009 2010 suppl. Off-site Lessons in loyalty : how Southwest Airlines does it : an insider's view / Lorraine Grubbs-West.
- Text
- Dallas : CornerStone Leadership Institute, c2005.
- 2005
- 1 Item
Item details Format Call Number Item Location Text HF5549 .G755 2005 Off-site La banque d'investissement : sans conflit, sans intérêt? / Marie-Christine Lemerise.
- Text
- Montréal : Éditions Thémis, 2011.
- 2011
- 1 Item
Item details Format Call Number Item Location Text K1066 .L46 2011 Off-site The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey.
- Text
- Boston, Mass. : Harvard Business Press, c2011.
- 2011
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .R439 2011 Off-site Employee duty of loyalty : a state-by-state survey / Brian M. Malsberger.
- Text
- 2013
- 3 Items
Item details Format Call Number Item Location Text KF3197 .M35 2013 vol.2 Off-site Item details Format Call Number Item Location Text KF3197 .M35 2013 vol.1 Off-site Item details Format Call Number Item Location Text KF3197 .M35 2013 2014 suppl. Off-site Inspiring commitment : how to win employee loyalty in chaotic times / Anthony Mendes.
- Text
- Chicago : Irwin Professional Pub., c1996.
- 1996
- 1 Item
Item details Format Call Number Item Location Text HF5549.5.M63 M458 1996 Off-site Employee duty of loyalty : a state-by-state survey / editors-in-chief, Stewart S. Manela, Arnold H. Pedowitz ; associate editor, Brian M. Malsberger.
- Text
- Washington, D.C. : Bureau of National Affairs, c1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text KF3197.Z95 E47 1995 Off-site The tao of loyalty : winning with employees / Ajit Rao.
- Text
- New Delhi ; Thousand Oaks : Response Books, 2006.
- 2006
- 1 Item
Item details Format Call Number Item Location Text HF5549 .R336 2006 Off-site Employee duty of loyalty : a state-by-state survey / Brian M. Malsberger.
- Text
- Arlington, VA : BNA Books, ©2009.
- 2009
- 2 Items
Item details Format Call Number Item Location Text KF3197 .M35 2009 2010 suppl. Off-site Item details Format Call Number Item Location Text KF3197 .M35 2009 vol.2 Off-site The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey.
- Text
- Boston, Mass. : Harvard Business Press, ©2011.
- 2011
- 1 Item
Item details Format Call Number Item Location Text HF5415.5 .R439 2011 Off-site Employee duty of loyalty : a state-by-state survey / Brian M. Malsberger.
- Text
- Arlington, VA : Bloomberg BNA, [2013]
- 2013
- 3 Items
Item details Format Call Number Item Location Text KF3197 .M35 2013 2014 suppl. Off-site Item details Format Call Number Item Location Text KF3197 .M35 2013 vol.1 Off-site Item details Format Call Number Item Location Text KF3197 .M35 2013 vol.2 Off-site
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