Research Catalog
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Displaying 1-50 of 89 results
Health care in the U.S. : equitable for whom? / Lu Ann Aday, Ronald Andersen, Gretchen V. Fleming ; foreword by David E. Rogers, Linda H. Aiken.
- Text
- Beverly Hills : Sage Publications, c1980.
- 1980
- 1 Item
Item details Format Call Number Item Location Text JLD 81-1771 Offsite American attitudes toward health maintenance organizations : a survey of the public, HMO members, and potential members nationwide / conducted for the Henry J. Kaiser Family Foundation by Louis Harris and Associates, Inc. ; project director, Humphrey Taylor.
- Text
- New York : Garland Pub., 1981.
- 1981
- 1 Item
Item details Format Call Number Item Location Text JLF 82-238 Offsite Women's experience of feminist therapy and counselling / Eileen McLeod.
- Text
- Buckingham ; Philadelphia : Open University Press, 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JFE 94-16079 --- Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Promise and performance in managed care : the prepaid group practice model / Donald K. Freeborn and Clyde R. Pope.
- Text
- Baltimore, Md. : Johns Hopkins University Press, 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text JBE 94-2635 Offsite Health status measurement : a perspective on change / Richard G. Brooks.
- Text
- Basingstoke : Macmillan, 1995.
- 1995
- 1 Item
Item details Format Call Number Item Location Text JBE 95-482 Offsite Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina Herzlinger.
- Text
- Reading, Mass. : Addison-Wesley Pub., c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBE 97-808 Offsite Patients' views of medical practice; a study of subscribers to a prepaid medical plan in the Bronx.
- Text
- New York, Russell Sage Foundation, 1961.
- 1961
- 1 Item
Item details Format Call Number Item Location Text E-14 2094 Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Counseling style preference and perception of counselors by African American male students / Jacques Morgan Ama Okonji.
- Text
- 1994.
- 1994
- 1 Item
Item details Format Call Number Item Location Text Sc D 07-970 Schomburg Center - Research & Reference Available - Can be used on site. Please visit New York Public Library - Schomburg Center to submit a request in person.
ESU-96 : utilización de servicios de salud y satisfacción de los usuarios.
- Text
- [Santo Domingo?] : Fundación Siglo 21, c1997.
- 1997
- 1 Item
Item details Format Call Number Item Location Text JBF 00-330 Offsite The patient's charter : past and future / Christine Farrell, Ros Levenson, Dawn Snape.
- Text
- London : King's Fund, 1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text JBF 00-50 Offsite Testing CAHPS Health Plan Performance reports in the Florida Medicaid Program / Donna O. Farley ... [et al.]
- Text
- Santa Monica, Calif. : Rand, c2000.
- 2000
- 1 Item
Item details Format Call Number Item Location Text JFF 01-1194 Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Patients first : a 21st century promise to ensure quality and affordable health coverage : joint hearings before the Subcommittee on Health and the Subcommittee on Oversight and Investigations of the Committee on Energy and Commerce, House of Representatives, One Hundred Seventh Congress, first session, March 1, April 4, and May 10, 2001.
- Text
- Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O. [Congressional Sales Office], 2001.
- 2001
Assessing patient experiences with healthcare in multi-cultural settings / Leo Sergio Morales.
- Text
- Santa Monica, Calif : Rand Graduate School, 2001.
- 2001
- 1 Item
Item details Format Call Number Item Location Text JFF 02-1086 Schwarzman Building - Main Reading Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Percepción de calidad de la atención médica por usuarios / Margarita Gili, María Eugenia Coeymans, Jorge Jiménez.
- Text
- [Santiago, Chile] : Corporación de Promoción Universitaria, 1990.
- 1990
- 1 Item
Item details Format Call Number Item Location Text ReCAP 12-26506 Offsite Consumer-driven health care : implications for providers, payers, and policymakers / Regina E. Herzlinger, editor.
- Text
- San Francisco : Jossey-Bass, c2004.
- 2004
- 1 Item
Item details Format Call Number Item Location Text JBE 04-851 Offsite Une médecine inhospitalière : les difficiles relations entre soignants et soignés dans cinq capitales d'Afrique de l'ouest / sous la direction de Y. Jaffré & J.-P. Olivier de Sardan.
- Text
- Marseille : APAD ; Paris : Karthala, c2003.
- 2003
- 1 Item
Item details Format Call Number Item Location Text Sc E 06-1327 Schomburg Center - Research & Reference Available - Can be used on site. Please visit New York Public Library - Schomburg Center to submit a request in person.
Towards the emancipation of patients [electronic resource] : patients' experiences and the patient movement / Charlotte Williamson.
- Text
- Bristol, UK ; Portland, OR : Policy Press, 2010.
- 2010
- 2 Resources
Available Online
See All Available Online Resources
Vital conversations [electronic resource] : improving communication between doctors and patients / Dennis Rosen, MD.
- Text
- New York : Columbia University Press, [2014]
- 2014
- 2 Resources
Available Online
See All Available Online Resources
Perspectives of Medicare risk HMOs 1996 : beneficiaries with functional limitations, comorbidities and disabilities.
- Text
- [Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1998.
- 1998
- 1 Resource
Available Online
https://purl.fdlp.gov/GPO/gpo68166Patient and provider satisfaction survey on integrated SRH/HIV services in Swaziland's 5 model centers of excellence facilities : UNFPA/UNAIDS joint project on "linking HIV and sexual reproductive health rights in Swaziland".
- Text
- [Mbabane] : Ministry of Health, December, 2013.
- 2013-12
- 1 Item
Item details Format Call Number Item Location Text ReCAP 18-5332 Offsite Patients first : a 21st century promise to ensure quality and affordable health coverage : joint hearings before the Subcommittee on Health and the Subcommittee on Oversight and Investigations of the Committee on Energy and Commerce, House of Representatives, One Hundred Seventh Congress, first session, March 1, April 4, and May 10, 2001.
- Text
- Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O. [Congressional Sales Office], 2001.
- 2001
Journal of patient experience [electronic resource].
- Text
- Cleveland, OH : SBN Interacitve, 2014-
- 2014-present
- 2 Resources
Available Online
See All Available Online Resources
Who killed health care ? : America's $2 trillion medical problem -- and the consumer-driven cure / Regina Herzlinger.
- Text
- New York : McGraw Hill, c2007.
- 2007
- 1 Item
Item details Format Call Number Item Location Text JBE 07-977 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Service fanatics : how to build superior patient experience the Cleveland Clinic way / James Merlino.
- Text
- New York : McGraw-Hill Education, [2015]
- 2015
- 1 Item
Item details Format Call Number Item Location Text JBE 15-268 Schwarzman Building - General Research Room 315 Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.
Public presentation of health system or facility data about quality and safety : a systematic review / Paul G. Shekelle [and four others].
- Text
- Washington, DC : Department of Veterans Affairs, Veterans Health Administration, Health Services Reseaerch & Development Service, 2011.
- 2011
- 1 Resource
Available Online
https://purl.fdlp.gov/GPO/gpo155315The effect of medical scribes in cardiology, orthopedic, and emergency departments : a systematic review / Timothy J. Wilt [and 6 others].
- Text
- Washington, DC : Department of Veterans Affairs, Veterans Health Administration, Health Services Research & Development Service, 2020.
- 2020
- 1 Resource
Available Online
https://purl.fdlp.gov/GPO/gpo157685Patient experience journal [electronic resource].
- Text
- [Washington, DC] : The Beryl Institute; Patient Experience Institute, 2014-
- 2014-present
- 1 Resource
Available Online
http://TM9QT7LG9G.search.serialssolutions.com/?V=1.0&L=TM9QT7LG9G&S=JCs&C=TC0001362171&T=marc2nd survey on the monitoring of public expenditures and the level of recipients' satisfaction in the education and health sectors in Cameroon (PETS2) : main report. Health section / National Institute of Statistics.
- Text
- Yaoundé : National Institute of Statistics, 2010.
- 2010
- 1 Item
Item details Format Call Number Item Location Text RA552.C17 S43 2010xg Off-site 2nd survey on the monitoring of public expenditures and the level of recipients' satisfaction in the education and health sectors in Cameroon (PETS2) : main report. Health section / National Institute of Statistics.
- Text
- Yaoundé : National Institute of Statistics, 2010.
- 2010
- 1 Item
Item details Format Call Number Item Location Text RA552.C17 S43 2010xg Off-site Lekarz--zawód szczególnego zaufania społecznego / opracowanie: Magdalena Narożna.
- Text
- Warszawa : Kancelaria Senatu, 2016.
- 2016
- 1 Item
Item details Format Call Number Item Location Text 17JUL 26283 Off-site Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina Herzlinger.
- Text
- Reading, Mass. : Addison-Wesley Pub., [1997], ©1997.
- 1997-1997
- 1 Item
Item details Format Call Number Item Location Text RA410.53 .H485 1997 Off-site Health care in the U.S. : equitable for whom? / Lu Ann Aday, Ronald Andersen, Gretchen V. Fleming ; foreword by David E. Rogers, Linda H. Aiken.
- Text
- 1980
- 1 Item
Item details Format Call Number Item Location Text RA410.53 .A64 Off-site Health care in the U.S. : equitable for whom? / Lu Ann Aday, Ronald Andersen, Gretchen V. Fleming ; foreword by David E. Rogers, Linda H. Aiken.
- Text
- 1980
- 1 Item
Item details Format Call Number Item Location Text RA410.53 Ad1 1980 Off-site Patients' views of medical practice ; a study of subscribers to a prepaid medical plan in the Bronx.
- Text
- New York : Russell Sage Foundation, 1961.
- 1961
- 1 Item
Item details Format Call Number Item Location Text RA413.5.Un3 F88 1961 Off-site The quality connection in health care : integrating patient satisfaction and risk management / Lynne Cunningham.
- Text
- 1991
- 1 Item
Item details Format Call Number Item Location Text RA399.A1 C87 1991 Off-site Beyond patient satisfaction : building patient loyalty / R. Scott MacStravic.
- Text
- Ann Arbor, Mich : Health Administration Press, [1991], ©1991.
- 1991-1991
- 1 Item
Item details Format Call Number Item Location Text R727.3 .M32 1991 Off-site Measures of need and outcome for primary health care / David Wilkin, Lesley Hallam, and Marie-Anne Doggett.
- Text
- Oxford ; New York : Oxford University Press, 1992.
- 1992
- 1 Item
Item details Format Call Number Item Location Text RA407 .W55 1992 Off-site The patient as medical care evaluator / Charlotte Ellis.
- Text
- 1987
- 1 Item
Item details Format Call Number Item Location Text LD1237.5D 1987 Off-site Promise and performance in managed care : the prepaid group practice model / Donald K. Freeborn and Clyde R. Pope.
- Text
- 1994
- 1 Item
Item details Format Call Number Item Location Text RA413.5.U5 F74 1994 Off-site Setting the PACE : managing transition to patient-centered care / edited by Phyllis B. Risner, and Claire Blust Rodehaver, Robin G. Bashore.
- Text
- 1995
- 1 Item
Item details Format Call Number Item Location Text RT89 .S475 1995 Off-site Patients first : experiences of a patient-focused pioneer / William J. Leander with Dennis L. Shortridge, Jr., and Phyllis M. Watson.
- Text
- 1996
- 1 Item
Item details Format Call Number Item Location Text RA971 .L367 1996 Off-site Effective group practice in midwifery : working with women / edited by Lesley Page ; part title illustrations by Heather Spears.
- Text
- 1995
- 1 Item
Item details Format Call Number Item Location Text RG950 .E36 1995 Off-site Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina E. Herzlinger.
- Text
- 1997
- 1 Item
Item details Format Call Number Item Location Text RA410.53 .H485 1997 Off-site Measuring and managing patient satisfaction / William J. Krowinski and Steven R. Steiber.
- Text
- 1996
- 1 Item
Item details Format Call Number Item Location Text RA399.A1 S74 1996 Off-site Ultimate patient satisfaction : designing, implementing, or rejuvenating an effective patient satisfaction and TQM program / John F. O'Malley.
- Text
- 1997
- 1 Item
Item details Format Call Number Item Location Text R727.3 .O43 1997 Off-site Not available - Please for assistance.Managed care success : reducing risk while increasing patient satisfaction / James W. Saxton, Thomas L. Leaman.
- Text
- 1998
- 1 Item
Item details Format Call Number Item Location Text RA413 .S327 1998 Off-site The practice of autonomy : patients, doctors, and medical decisions / Carl E. Schneider.
- Text
- New York : Oxford Unviersity Press, 1998.
- 1998
- 1 Item
Item details Format Call Number Item Location Text R727.42 .S36 1998 Off-site Measuring and improving patient satisfaction / Patrick J. Shelton.
- Text
- 2000
- 1 Item
Item details Format Call Number Item Location Text RA399.A1 S47 2000 Off-site Not available - Please for assistance.Curing and caring : a review of the factors affecting the quality and the acceptability of health care / by Allen D. Spiegel and Bernard Backhaut.
- Text
- Jamaica, N.Y. : SP Medical and Scientific Books, [1980]
- 1980
- 1 Item
Item details Format Call Number Item Location Text RA399.A3 Sp4 1980 Off-site Curing and caring : a review of the factors affecting the quality and the acceptability of health care / by Allen D. Spiegel and Bernard Backhaut.
- Text
- Jamaica, N.Y. : SP Medical and Scientific Books, [1980]
- 1980
- 1 Item
Item details Format Call Number Item Location Text RA399.A3 S64 Off-site
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